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Communication failures during Istanbul quake spark criticism of GSM operators

People evacuate buildings in panic People evacuate buildings in panic and contact their loved ones after a powerful 6.2 magnitude earthquake with the epicenter in Istanbul's Silivri district struck Turkiye on April 23, 2025. (AA Photo)
By Newsroom
Apr 23, 2025 2:12 PM

Following the 6.2 magnitude earthquake off the coast of Silivri, Istanbul, problems were experienced with GSM operators.

People unable to reach their loved ones expressed their frustration on social media. The earthquake occurred at 12:49 p.m. at a depth of 6.9 kilometers and was felt in neighboring provinces as well.

GSM operators fail again

After the earthquake, issues with GSM operators persisted. Those unable to contact their relatives criticized the operators on social media, pointing out the communication failures during emergencies.

The major GSM operators in Türkiye were notably impacted by the disruptions.

Last Updated:  Apr 23, 2025 2:20 PM