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ChatGPT shuts down globally as users report service outage

ChatGPT shuts down globally as users report service outage This illustration photograph taken on October 30, 2023, in Mulhouse, eastern France, shows figurines next to a screen displaying a logo of OpenAI, a US artificial intelligence organisation. - ChatGPT-maker OpenAI laid out plans on December 27, 2024, for a new corporate structure shifting away from control by a non-profit -- an issue of contention for the artificial intelligence trailblazer. On January 23, thousands of users flocked social media to report that ChatGPT shuts down. (Photo by SEBASTIEN BOZON / AFP)
By Newsroom
Jan 23, 2025 2:53 PM

ChatGPT, a generative artificial intelligence chatbot developed by U.S.-based OpenAI is currently witnessing a service outage.

OpenAI is yet to acknowledge or comment on the situation. Downdetector shows a sharp spike in the reports of outages, according to U.S. media.

ChatGPT shuts down globally as users report service outage
One X user reports the outage on ChatGPT. According to the chart, OpenAI outages sees a sharp increase in last hour. Many users reported that ChatGPT shuts down.

ChatGPT users are experiencing difficulty accessing their history or chatting with the AI. This appears to be the first major global outage.

ChatGPT shuts down globally as users report service outage
Some users shared the page reading ‘Bad Gateaway’ while reporting the service problems.

ChatGPT shuts down partially, millions of users affected

Users worldwide are reporting receiving timeouts. ChatGPT registered 300 million active global users in 2024 and accounts for over 60% of the AI tools marketplace.

Lack of access to the platform risks many businesses and users that use the services to seek alternatives given issues of reliability.

According to Euronews, over 5,600 reports had been made at the time of publication in the UK. In the United States, that number stood at over 4,300, per outlet’s report.

ChatGPT shuts down globally as users report service outage
This illustration picture shows the AI (Artificial Intelligence) smartphone app ChatGPT surrounded by other AI Apps in Vaasa, on Jun. 6, 2023. (AFP Photo)

James Hull, a British developed based in Essex, commented on X, ‘ChatGPT is down… How do I function?”

A British user expresses his frustration with the outage.

A Danish entrepreneur wrote, ”ChatGPT seems to be down at the moment with a ‘bad gateway’ error. Hopefully, the Open AI team resolves this soon!”

Details to follow…

Last Updated:  Jan 23, 2025 4:04 PM